Some services are experiencing issues
Some users may be unable to create new online meetings from shared calendar events in Exchange Online
Title: Some users may be unable to create new online meetings from shared calendar events in Exchange Online User impact: Users may be unable to create new online meetings from shared calendar events in Exchange Online. Current status: We’re reviewing service telemetry to isolate the root cause of the issue and determine a fix. Scope of impact: Impact is specific to some users attempting to create new online meetings from shared calendar events in Exchange Online. Next update by: Saturday, May 30, 2026, at 11:30 AM UTC
Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.
We are currently investigating a service degradation with Giphy. Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat. We appreciate your patience as we work to resolve this issue.
Announcement to Introduce hCaptcha to Zoom Service
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Instructional & Learning Platforms
Productivity & Communications
Device Management & Security
Past Incidents ‹ May 15 - May 21, 2026 ›
May 21, 2026
Intermittent errors uploading images and videos or using media editing tools
Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.
May 20, 2026
Service Degradation affecting multiple Services in the North America region
We are currently investigating a service degradation with multiple services in the North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 19, 2026
NotebookLM customers are experiencing an issue where account tiers are being incorrectly downgraded. Affected Ultra & Pro tier users are seeing Fre...
Description: We are continuing to investigate an issue with NotebookLM where customers may experience a temporary downgrade in their account tier. Our engineering team has identified a potential root cause related to a recent software update and is currently working on a mitigation plan. We will provide an update by Tuesday, 2026-05-19 20:30 PDT with current details. Customer Symtomps Customers may notice lower resource limits (e.g., hitting limits for Studio artifacts, source count per notebook, etc) and the absence of premium features like advanced sharing and analytics. Workaround: None at this time
May 18, 2026
Outage in Adobe Acrobat Sign, Acrobat
We’re investigating a performance issue.
Outage in Adobe Acrobat Sign
Our monitoring systems have alerted to a potential issue.
Outage in Adobe Acrobat Sign
We’re investigating a performance issue.
Outage in Adobe Acrobat Sign, Acrobat
We’re investigating a performance issue.
Outage in Adobe Acrobat Sign
We’re investigating a performance issue.
May 17, 2026
May 16, 2026
Users may have experienced intermittent issues with accessing the zoom.com homepage.
On 05/16/2026, Between 06:55 UTC to 07:38 UTC, Users may have experienced intermittent issues with accessing the zoom.com homepage. This incident has been resolved and the affected services have been restored.