Earlier this afternoon, students accessing Accelerated Reader and STAR quizzes encountered a technical issue in which they were unable to access the quiz and were instead presented with a file download prompt. Our engineering teams quickly identified the technical issue, and the system has been restored and is now behaving correctly. All affected students should be able to access STAR and Accelerated Reader quizzes normally. We sincerely apologize for any inconvenience and appreciate your patience as our team worked to resolve this issue for you. If you continue to experience any difficulties or have questions, please don't hesitate to reach out to our support team—we're here to help. Thank you for your continued partnership.
We’re investigating a performance issue.
We’re investigating a performance issue.
Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. Symptoms: Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. Workaround: None at this time.
Title: Some users may not be able to access Exchange Online through Outlook on the web and are returned an error message User impact: Users may not be able to access Exchange Online through Outlook on the web and are returned an error message. More info: Users with access to the Outlook desktop or mobile client may use these to bypass impact while we investigate the issue. Affected users may be returned a "Page not found" error message when attempting to access their Exchange Online mailboxes using Outlook on the web. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.
Our monitoring systems have alerted to a potential issue.
We’re investigating a performance issue.
We’re investigating a performance issue.
We’re investigating a performance issue.
Our monitoring systems have alerted to a potential issue.
Title: Possible delays or problems when accessing SharePoint Online User impact: Some customers have reported issues with accessing the service, or using features in SharePoint Online. Current status: We’re looking into your reported issue and checking for impact to your organization. We'll provide an update within one hour.