We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Title: Some users may be unable to access Microsoft 365 web-based services correctly when using Google Chrome User impact: Users may be unable to access Microsoft 365 web-based services correctly when using Google Chrome. More info: Impacted users may experience Microsoft 365 web apps and portals not rendering as expected when accessed via the Google Chrome browser. This may include: - Missing UI elements such as search bars, pages or the Microsoft 365 admin center failing to load. - An inability to open Excel or PowerPoint files through Microsoft 365 web pages. - Issues accessing apps such as OneDrive and Planner following a recent Google Chrome update. Other browsers, including Microsoft Edge, appear to be unaffected. Current status: We’ve received reports indicating an issue with Microsoft 365 web-based services not rendering or appearing correctly when accessed via Google Chrome. We’re reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and some users attempting to access Microsoft 365 web-based services via Google Chrome may be impacted. This information may be updated as our investigation continues. Next update by: Thursday, April 16, 2026, at 10:00 AM UTC

We are currently investigating a service degradation impacting Trimming Meeting Recordings for subset of users in Europe region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. This incident has been resolved and the affected services have been restored.

We’re investigating an availability issue.

Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.

We’re investigating a performance issue.

Our monitoring systems have alerted to a potential issue.

Title: Some users may be unable to access email messages in Outlook Mobile when connecting to Exchange on‑premises User impact: Users may be unable to access email messages in Outlook Mobile when connecting to Exchange on‑premises. Current status: We've identified that an authentication component misconfiguration is impacting the Autodiscover flow for Exchange on‑premises connections, which is preventing Outlook Mobile from automatically establishing access for affected users. We're developing a fix to correct misconfiguration and once complete, we'll validate its efficacy before deploying to affected environments. Scope of impact: Your organization is affected by this event, and some users attempting to access email messages in Outlook Mobile when connecting to Exchange on‑premises may be impacted. This information may be updated as our investigation continues. Start time: Friday, April 10, 2026, at 5:30 PM UTC Root cause: An authentication component misconfiguration is impacting the Autodiscover flow for Exchange on‑premises connections, which is preventing Outlook Mobile from automatically establishing access for affected users. Next update by: Monday, April 13, 2026, at 6:00 PM UTC

Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.

Description: We are experiencing an issue with Workspace users beginning on Thursday, 2026-04-09 19:08 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2026-04-10 04:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Google Workspace users using Google IdP are unable to sign into their accounts using security keys and hardware based passkeys. Workaround: Below steps should be performed by Admin as the workaround: - Admin should revoke the key. - Admin to create the verification code to sign-in. - The user should sign-in using Backup verification code and then re-enrolls the security key.

Description: We are experiencing an issue with Admin Console beginning on Monday, 2026-04-06 22:38 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2026-04-10 04:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Dasher users using Google as IDP with 2FA with security keys and hardware based passkeys are unable to sign in. Workaround: Below steps should be performed by Admin as the workaround: - Admin should revoke the key. - Admin to create the verification code to sign-in. - The user should sign-in using the code and then re-enrolls the security key.

We’re investigating an availability issue.