All services are operational
Zoom Team Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Push Notification Service Release: April, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Announcement to Introduce hCaptcha to Zoom Service
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Instructional & Learning Platforms
Productivity & Communications
Device Management & Security
Past Incidents ‹ Apr 06 - Apr 12, 2026 ›
April 12, 2026
Outage in Adobe Acrobat Sign
We’re investigating a performance issue.
Outage in Adobe Acrobat Sign
Our monitoring systems have alerted to a potential issue.
April 11, 2026
April 10, 2026
Some users may be unable to access email messages in Outlook Mobile when connecting to Exchange on‑premises
Title: Some users may be unable to access email messages in Outlook Mobile when connecting to Exchange on‑premises User impact: Users may be unable to access email messages in Outlook Mobile when connecting to Exchange on‑premises. Current status: We've identified that an authentication component misconfiguration is impacting the Autodiscover flow for Exchange on‑premises connections, which is preventing Outlook Mobile from automatically establishing access for affected users. We're developing a fix to correct misconfiguration and once complete, we'll validate its efficacy before deploying to affected environments. Scope of impact: Your organization is affected by this event, and some users attempting to access email messages in Outlook Mobile when connecting to Exchange on‑premises may be impacted. This information may be updated as our investigation continues. Start time: Friday, April 10, 2026, at 5:30 PM UTC Root cause: An authentication component misconfiguration is impacting the Autodiscover flow for Exchange on‑premises connections, which is preventing Outlook Mobile from automatically establishing access for affected users. Next update by: Monday, April 13, 2026, at 6:00 PM UTC
Admin Console customers are unable to sign into their accounts using security keys and hardware based passkeys.
Description: We are experiencing an issue with Admin Console beginning on Monday, 2026-04-06 22:38 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2026-04-10 04:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Dasher users using Google as IDP with 2FA with security keys and hardware based passkeys are unable to sign in. Workaround: Below steps should be performed by Admin as the workaround: - Admin should revoke the key. - Admin to create the verification code to sign-in. - The user should sign-in using the code and then re-enrolls the security key.
Google Workspace users using Google IdP are unable to sign into their accounts using security keys and hardware based passkeys.
Description: We are experiencing an issue with Workspace users beginning on Thursday, 2026-04-09 19:08 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2026-04-10 04:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Google Workspace users using Google IdP are unable to sign into their accounts using security keys and hardware based passkeys. Workaround: Below steps should be performed by Admin as the workaround: - Admin should revoke the key. - Admin to create the verification code to sign-in. - The user should sign-in using Backup verification code and then re-enrolls the security key.
Outage in Adobe Acrobat Sign
We’re investigating an availability issue.
April 09, 2026
Outage in Adobe Acrobat Sign
We’re investigating an availability issue.
Service Degradation Affecting Zoom Meetings via Web Client in Saudi Arabia.
We are currently investigating a service degradation affecting users ability to join Zoom meetings via web client in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
April 08, 2026
Users may experience issues accessing or using multiple Microsoft 365 services, including Microsoft Teams and Outlook
Title: Potential issues with multiple Microsoft 365 services User impact: We're investigating a potential issue with multiple Microsoft 365 services. Current status: We're investigating a potential issue with multiple Microsoft 365 services, including but not limited to Microsoft Teams and Exchange Online. We'll provide an update within 30 minutes.
Some users are experiencing issues with AI image and video generation
Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
April 07, 2026
April 06, 2026
A small subset of admins in North America and Brazil may be unable to access the Microsoft 365 admin center
Title: Investigating user reports of Microsoft 365 Admin Center issues in the United States User impact: We don't have details on impact yet. We're seeing an increase in user reported issues above our alerting threshold. Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service.