We’re investigating a performance issue.

Title: Some users may be unable to access Office.com or the Microsoft 365 Copilot web sign‑in page User impact: Users may be unable to access Office.com or the Microsoft 365 Copilot web sign‑in page. More info: The impacted web-client is office.com, and impacted Microsoft 365 Copilot web-clients are office.com/chat, m365.cloud.microsoft, m365.cloud.microsoft/chat and copilot.cloud.microsoft. Users can access Microsoft Copilot through application-based Microsoft Copilot services. This includes, but is not limited to: - Microsoft Copilot desktop app - Copilot in Microsoft Teams - Copilot in Office apps User may be able to leverage https://m365.cloud.microsoft/search, and should be able to sign in using this page. Once signed in, users can access the impacted web-based office.com and Copilot clients. Current status: We've identified that impact associated with MO1253428 has started to reoccur. We're reviewing traffic pattern telemetry and applying configuration changes to optimize connections and remediate impact. Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Next update by: Tuesday, March 17, 2026, at 4:00 PM UTC

Title: Some users may be unable to access Office.com or the Microsoft 365 Copilot web sign‑in page User impact: Users may be unable to access Office.com or the Microsoft 365 Copilot web sign‑in page. More info: The impacted web-client is office.com, and impacted Microsoft 365 Copilot web-clients are office.com/chat, m365.cloud.microsoft, m365.cloud.microsoft/chat and copilot.cloud.microsoft. Users can access Microsoft Copilot through application-based Microsoft Copilot services. This includes, but is not limited to: - Microsoft Copilot desktop app - Copilot in Microsoft Teams - Copilot in Office apps Current status: We've identified that a section of service infrastructure is not processing traffic efficiently. We're making configuration changes to remediate impact. Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Next update by: Monday, March 16, 2026, at 4:30 PM UTC

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

We’re investigating a performance issue.

We’re investigating a performance issue.

We are currently investigating a service degradation affecting any file related operations in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Description: We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive, Google Calendar beginning on Friday, 2026-03-13 05:00 PDT. Our engineering teams are actively working to mitigate the impact. We will provide an update by Friday, 2026-03-13 08:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: A subset of customers may experience elevated error rates when accessing the impacted products in the US region. Workaround: Impacted users may re-attempt the unsuccessful action.

Title: Some users may be unable to use classic Outlook when the Teams Meeting Add-in is enabled User impact: Users may be unable to use classic Outlook when the Teams Meeting Add-in is enabled. More info: Specifically, impacted users may experience crashes while using the classic Outlook on any client, or be unable to launch the service. While we work on the permanent fix, we recommend impacted users upgrade to the latest Outlook version. As a workaround, users can also perform an Online Repair of Office or update Outlook to the latest version to resolve the issue. Current status: We're analyzing support provided information to determine our next troubleshooting steps. Scope of impact: Some users that are attempting to use classic Outlook with the Microsoft Teams Meeting Add-in version 26043.2016.4478.2773 enabled may be impacted. This information may be updated as our investigation continues. Next update by: Tuesday, March 17, 2026, at 9:00 AM UTC

Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.

Title: Some users may be intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps User impact: Users may be intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps. More info: This issue impacts both the Android and iOS mobile app experiences. Current status: We're analyzing Outlook mobile logs to isolate the root cause of impact and establish a fix. Scope of impact: Impact may occur for some users intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps. Next update by: Thursday, March 19, 2026, at 4:30 PM UTC

We are currently investigating this issue.

We’re investigating a performance issue.