Some services are experiencing issues
Some users may be unable to create new online meetings from shared calendar events in Exchange Online
Title: Some users may be unable to create new online meetings from shared calendar events in Exchange Online User impact: Users may be unable to create new online meetings from shared calendar events in Exchange Online. Current status: We’re reviewing service telemetry to isolate the root cause of the issue and determine a fix. Scope of impact: Impact is specific to some users attempting to create new online meetings from shared calendar events in Exchange Online. Next update by: Saturday, May 30, 2026, at 11:30 AM UTC
Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.
We are currently investigating a service degradation with Giphy. Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat. We appreciate your patience as we work to resolve this issue.
Announcement to Introduce hCaptcha to Zoom Service
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Instructional & Learning Platforms
Productivity & Communications
Device Management & Security
Past Incidents ‹ Mar 06 - Mar 12, 2026 ›
March 12, 2026
Some users may be unable to use classic Outlook when the Teams Meeting Add-in is enabled
Title: Some users may be unable to use classic Outlook when the Teams Meeting Add-in is enabled User impact: Users may be unable to use classic Outlook when the Teams Meeting Add-in is enabled. More info: Specifically, impacted users may experience crashes while using the classic Outlook on any client, or be unable to launch the service. While we work on the permanent fix, we recommend impacted users upgrade to the latest Outlook version. As a workaround, users can also perform an Online Repair of Office or update Outlook to the latest version to resolve the issue. Current status: We're analyzing support provided information to determine our next troubleshooting steps. Scope of impact: Some users that are attempting to use classic Outlook with the Microsoft Teams Meeting Add-in version 26043.2016.4478.2773 enabled may be impacted. This information may be updated as our investigation continues. Next update by: Tuesday, March 17, 2026, at 9:00 AM UTC
March 11, 2026
Some users may be intermittently unable to access their Exchange Online mailboxes in some connection methods
Title: Some users may be intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps User impact: Users may be intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps. More info: This issue impacts both the Android and iOS mobile app experiences. Current status: We're analyzing Outlook mobile logs to isolate the root cause of impact and establish a fix. Scope of impact: Impact may occur for some users intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps. Next update by: Thursday, March 19, 2026, at 4:30 PM UTC
Outage in Adobe Acrobat Sign
We’re investigating a performance issue.
March 10, 2026
Outage in Adobe Acrobat Sign
Our monitoring systems have alerted to a potential issue.
March 09, 2026
Outage in Creative Cloud Applications
We’re investigating a performance issue.
Outage in Creative Cloud Applications
We’re investigating an availability issue.
March 08, 2026
March 07, 2026
Jamf Pro 11.25 Device Ownership Type Smart Group Membership
An issue has been identified that is happening with Jamf Pro 11.25 where Smart Groups causes an invalid membership list when using criteria around Device Ownership Type and Personal Device Profiles. We are continuing to investigate at this time.
March 06, 2026
Some users in the North American region may be unable to access multiple Microsoft 365 services
Title: Some admins in the North American region may be unable to access the Microsoft 365 admin center User impact: Admins in the North American region may be unable to access the Microsoft 365 admin center. Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Impact is specific to some admins located in the North American region attempting to access the admin center. Next update by: Friday, March 6, 2025, at 5:30 PM UTC