Title: Some users may experience failures or timeouts while accessing Microsoft Copilot (Microsoft 365) User impact: Users may experience failures or timeouts while accessing Copilot. Current status: We’ve identified an underlying service issue affecting a subset of infrastructure components. We’ve confirmed a remediation plan and are restarting the affected components to restore full service capacity. Scope of impact: Impact is specific to users located in Europe attempting to access Copilot. Next update by: Friday, February 13, 2026, at 3:30 PM UTC

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Clever is currently investigating an issue where clever.com/login is inaccessible. As soon as we have more information, we will provide an update.

We’re investigating a performance issue.

On 2/10/2026, between 15:13 UTC and 18:25 UTC on February 10, 2026, a subset of users routing through Cleveland, Ohio experienced connectivity errors caused by network timeouts. A fix has been implemented, and all traffic has returned to normal levels.

Clever is currently investigating an issue where the device camera is not opening when users are attempting to log in to Clever with a Badge on Windows devices. As soon as we have more information, we will provide an update.

We are aware of an issue preventing images from displaying as expected on Composer websites, impacting a subset of US Central clients. We are working to resolve this issue and will provide additional updates as soon as possible.

Title: Some users in the North America region may be unable to access the Microsoft 365 admin center User impact: Users in the North America region may be unable to access the Microsoft 365 admin center. More info: Users able to access the admin center may be experiencing degraded functionality. As functionality is degraded, users may be unable to raise support tickets through the Microsoft 365 admin center. Additionally, users may be unable to access the M365 app. Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Initial reports indicate that the issue is occurring in the North America region. We'll provide more information as we investigate. Next update by: Tuesday, February 10, 2026, at 4:00 PM UTC