Some services are experiencing issues
DnA Online Testing Producing Errors
Earlier today, DnA Online Testing was experiencing errors, including 504/503 and general slowness. Online Testing is now back online after reverting a scheduled maintenance update. Our Engineering teams are continuing to closely monitor the situation, and updates will be posted here as they become available. We apologize for any inconvenience this may have caused.
Zoom Team Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Announcement to Introduce hCaptcha to Zoom Service
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Instructional & Learning Platforms
Productivity & Communications
Device Management & Security
Past Incidents ‹ Jan 26 - Feb 01, 2026 ›
February 01, 2026
January 31, 2026
January 30, 2026
Some users may experience a delay when loading pages in SharePoint Online
Title: Some users may experience a delay when loading pages in SharePoint Online User impact: Users may have experienced a delay when loading pages in SharePoint Online. Current status: We've investigated a problem in which some users may have experienced a delay when loading pages in SharePoint Online. and confirmed that service is now restored. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.
January 29, 2026
Users routing their Exchange Online email through a third-party protection service may have send and receive delays
Title: Users may experience delays when sending or receiving Exchange Online email messages User impact: Users may experience delays when sending or receiving Exchange Online email messages. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.
January 28, 2026
Canva apps appears to be in black/grey background
Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility
January 27, 2026
Service Degradation Affecting Zoom Services
We are currently investigating a service degradation affecting Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Outage in Adobe Express
We’re investigating a performance issue.
January 26, 2026
Some users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web
Title: Some users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web User impact: Users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web. More info: Some users may also be unable to load emails in the desktop client or Outlook on the web. Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix. Scope of impact: Impact is specific to some users located in Germany, attempting to load, send and receive emails in the Outlook desktop client or Outlook on the web. Next update by: Monday, January 26, 2026, at 12:30 PM UTC