Some services are experiencing issues
Some users may be intermittently unable to access their Exchange Online mailboxes in some connection methods
Title: Some users may be intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps User impact: Users may be intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps. More info: This issue impacts both the Android and iOS mobile app experiences. Current status: We're analyzing Outlook mobile logs to isolate the root cause of impact and establish a fix. Scope of impact: Impact may occur for some users intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps. Next update by: Thursday, March 19, 2026, at 4:30 PM UTC
Zoom FileServer Release: March, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Instructional & Learning Platforms
Productivity & Communications
Facilities & Operations
Device Management & Security
Past Incidents ‹ Jan 21 - Jan 27, 2026 ›
January 27, 2026
Service Degradation Affecting Zoom Services
We are currently investigating a service degradation affecting Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Outage in Adobe Express
We’re investigating a performance issue.
January 26, 2026
Some users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web
Title: Some users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web User impact: Users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web. More info: Some users may also be unable to load emails in the desktop client or Outlook on the web. Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix. Scope of impact: Impact is specific to some users located in Germany, attempting to load, send and receive emails in the Outlook desktop client or Outlook on the web. Next update by: Monday, January 26, 2026, at 12:30 PM UTC
January 25, 2026
January 24, 2026
January 23, 2026
Some users may be intermittently unable to access the Exchange Online service through multiple connection methods
Title: Some users may be unable to access or load Outlook on the web User impact: Users may be unable to access or load Outlook on the web. Current status: We've received reports that users may be unable to access or load Outlook on the web, and we're reviewing service monitoring telemetry to understand the scope of impact. Scope of impact: This issue may impact any user within your organization served via the affected region(s): United States, France and United Kingdom. This information may be updated as our investigation continues. Next update by: Friday, January 23, 2026, at 12:30 PM UTC
January 22, 2026
Apps Creation Issue
Event: We are aware that apps created after 2026-01-21 00:00:00 UTC are generated with an ID that contain an underscore which results in developers experiencing CORS issues and unable to test locally. Workaround: Please use Firefox as your browser for now, which should allow you to continue testing. We're actively working on a fix and will share more details about the specific issue shortly. Thanks for your patience, and apologies for the disruption to your workflow.
Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services
Title: We're investigating a potential issue affecting Microsoft 365 services User impact: We've received reports of an issue affecting Microsoft 365 services. Current status: We're investigating a potential issue with Microsoft 365 services and checking for impact to your organization. Initial reports indicate possible issues accessing the Microsoft Defender and Microsoft Purview portals, as well as issues using Outlook. We'll provide an update within 30 minutes.
Outage in Adobe Acrobat Sign
We’re investigating a performance issue.
Outage in Adobe Marketo Engage, Adobe Acrobat Sign
We’re investigating a performance issue.
A subset of users may have experienced issues with Zoom Meetings in Singapore Region
Between 01/22/2026 03:42 UTC and 03:50 UTC, a subset of users may have experienced issues with Zoom Meetings in Singapore Region. The issue has been resolved and we will continue to monitor and provide updates as soon as there is more information to share.
January 21, 2026
Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices
Title: Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices User impact: Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices. More info: Affected users can launch Outlook mobile while in Airplane Mode and then re-enable Wi-Fi and/or cellular data as a way to circumvent impact while we work towards mitigation. Current status: We're investigating a potential issue with Outlook mobile and checking for impact to your organization. We'll provide an update within 30 minutes.
Users may be unable to access Microsoft 365 services
Title: We're investigating a potential issue affecting Microsoft 365 services User impact: We've received reports of an issue affecting Microsoft 365 services, including Teams and Outlook. Current status: We're investigating a potential issue with Microsoft 365 services and checking for impact to your organization. We'll provide an update within 30 minutes.
Outage in Adobe Acrobat Sign
We’re investigating a performance issue.